Privacy Policy

Last updated:

Introduction

Cyclepointhire ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are registered with the Information Commissioner's Office (ICO) and comply with UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website contact form
• Visit our physical location
• Request a quote or consultation
• Subscribe to our communications

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Service preferences and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries and provide customer support
• To process your service requests and communicate about your projects
• To send you updates, newsletters, and promotional materials (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under UK data protection laws, including the UK GDPR and Data Protection Act 2018, you have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
• Objection: You have the right to object to processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided at the end of this policy. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. For more detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in the United Kingdom. By using our services, you consent to the transfer of your information to these countries, and we will ensure appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@cyclepointhire.world
• Phone: +442046036192
• Address: 33 Neal St, London WC2H 9PR, United Kingdom